Information Security is the fastest growing area in Information Technology today. Companies are putting more money into protecting their assets and Hackers are putting more time in developing tools that are harder to defend against and cause more damage. An outsourcer needs to be in a position and prepared to jump into the Information Technology security game now in order to get some of the market share and Antivirus management is a fundamental service to start with.
There is a plethora of products and tools on the market that are designed to help protect an environment from falling victim to most known forms of Malware, mainly Virus’s, Worms, and Trojans. The challenge for the outsourcer is to manage these tools to their full potential whilst being cost effective and cost competitive.
The purpose of this paper is to document the key areas that an outsourcer should focus on when setting up Antivirus Management as a service offering. It is also intended to point out some of the key configurations that should be considered when configuring Antivirus software.