Just as technology has changed the interaction between businesses and customers, it is also changing the relationship between government and citizens.
Around the world, public sector organizations are facing a range of challenges such as complex mission requirements, high expectations of citizen service levels, rapid technology changes, and increased budget pressures. Our mission is to help public sector organizations address these challenges, and deliver improved outcomes. We bring commercial best practices and industry solutions to suit specific requirements in different regions.
Information technology, that assortment of technology that enables the conversion of data into information, has had an enormous impact on the field of public administration and its theoretical foundation.
The use of information technology-based financial management systems has increased in the public sectors with the intended effects of enhancing management controls through the production of timely and accurate information for decision-making and accountability.
In the past few years, we’ve seen video conferences enable remote diagnoses while data continues to deliver greater transparency when it comes to patient behaviour.
What’s more, day-to-day healthcare has hit the headlines with wearable devices and fitness apps now driving consumer awareness.